Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral requests. We also collect payment details when you place orders, though this is handled securely through our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budget constraints. This helps us tailor our services to your organization’s needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve website performance and understand how clients find our services.

How We Use Your Information

We primarily utilize your personal information to fulfill floral orders and deliver excellent service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also analyze information to improve our services and website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Cobalt Meadow Lane respects your privacy and does not sell your personal data to third parties. We disclose information only as needed to deliver our services or when required by law.

We may share essential information with trusted service partners who assist us in operating our business. This includes delivery providers, payment processors, and IT service vendors. These partners are contractually obligated to protect your information and use it solely for the services they perform for us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to defend it. This involves secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is entirely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may have the right to access, amend, delete, or limit how your personal information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal information only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by the type of data and the purpose for which it was gathered.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie options via your browser settings. Note that turning off some cookies could impact how the site operates. For more details on our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external sites or services. This privacy policy covers only Cobalt Meadow Lane and this website. We are not accountable for the privacy habits of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If major changes occur, we will refresh the "Last Updated" timestamp at the top of this document.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.